courses@cocorrina.com

FAQ

IS THERE A VIDEO PREVIEW OF THE COURSE?

Of course there is! You can find one on each course description page.

WHEN WILL I BE ABLE TO ACCESS MY ONLINE DESIGN COURSE?

All online design courses are available upon completion of payment.

FOR HOW LONG WILL I HAVE ACCESS?

You will have access to all the online design courses for unlimited time.

ARE THE ONLINE COURSES VISIBLE TO THE PUBLIC?

No, only those who have registered and completed the payment are going to be able to view the graphic design courses. The courses content will not be visible to the public.

DO I HAVE TO HAVE PHOTOSHOP / ILLUSTRATOR SKILLS?

Having photoshop or illustrator skills are not necessary. But the online design courses will use Photoshop and Illustartor. If you don’t have either, you can head at adobe.com and download a free trial. Your free trial will last for 30 days.

BUY NOW/BOOK NOW BUTTONS

The BOOK NOW button can help you register for the online course and complete the payment process later on. Using the BUY NOW button, you are redirected in PayPal’s secure location where you can complete the payment process.

HOW CAN I VIEW MY DESIGN COURSE?

To view the Design Course, you must sign in to your account using your username and password.
Then, navigate to your account information by clicking your username at the top right corner of the website and then click on Confirmed Courses or Attended Courses (both work the same).
The information displayed there is the status of your payment. To start the course click on the Course Name and on the next screen click “START THE COURSE” button.

WHEN WILL I RECEIVE MY CERTIFICATE?

A Certificate of attendance is send only after the student requests for it. So if you want yours, send us an email and you will receive your certificate within a few days.

DO I NEED TO HAVE A GRAPHIC TABLET?

Although not necessary for some parts of the online design courses, a graphic tablet is essential for a Graphic designer and/or Illustrator. A big part of the hand lettering course covers a technique for digital design that requires a graphic tablet.

CAN I DOWNLOAD THE CONTENT OF THE ONLINE COURSES?

You will be able to download all kinds of content throughout the online design courses, but you won’t be able to download the content itself. It’s for your eyes only! You’re always welcome to take notes. For more confidentiality and privacy information, feel free to check our policies found at the bottom of the website.

WHAT ARE THE PAYMENT METHODS?

You can pay via PayPal, Bank transfer, Credit card or Debit card. Once you click the BUY NOW button, you are going to be redirected to a secure PayPal location from where you can pay the fee (PayPal, Credit or Debit card). Alternatively, you can send us an email to request the IBAN in order to pay via Bank transfer.

CAN I BOOK NOW AND COMPLETE THE PAYMENT LATER?

Yes you can. However please note that your course will not be unlocked until you have completed the payment.

HOW CAN I RATE THE ONLINE DESIGN COURSE?

To rate the Design Course, you must sign in to your account using your username and password.
Then, navigate to your account information by clicking your username at the top right corner of the website and then on Confirmed Courses or Attended Courses (both work the same).
Under the Course name, you will find a “Rate this course” link. Select how many stars you want to give us (5 is the best) and then click RATE!

WHAT IF I HAVE QUESTIONS?

We will be happy to answer them!! There will be a contact form set up below each day. That way we’ll be able to get back to all of you with detailed replies. You can also join our closed Facebook Group available only to the people attending the courses.